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Delivery Policy - O'PURE/R'PURE

Delivery and Warranty

Free Delivery in Rabat, Casablanca and Surroundings

  • Free delivery for orders shipped to Rabat, Casablanca and their surroundings.
  • Delivery fees are the customer's responsibility for other cities. If you're outside these areas, we'll contact you to inform you of applicable delivery fees.

Flexible delivery scheduling: If you prefer to wait for delivery, we schedule our technicians' rounds for specific cities or regions to optimize travel for multiple customers. This may reduce delivery fees depending on location.

Delivery Process:

  • Products are delivered to the address provided by the customer. Delivery time is estimated at 48 hours for free service areas, and according to schedule for other cities.

Peace of Mind Warranty

We believe in the durability of our products. That's why we offer a 2-year warranty on all our devices, well above market standards, to ensure your peace of mind.

What's covered:

  • Manufacturing defects and mechanical failures.
  • Quick replacement of defective parts.

What's not covered:

  • Damage caused by mishandling or misuse.
  • Unauthorized modifications or repair attempts by unapproved third parties.